BOLD Terms of Use

Effective Date:      15th May 2016


Your user experience and feedbacks are important to us. We are consistently from time to time working on improving our services to you. If you experience any issues with our services, do not hesitate to contact us at We will use our best efforts to investigate such issues and resolve the same.



Macro Blob Sdn Bhd ("Macro Blob", "We" or "Us" interchangeably) is the owner of this website and the mobile application known as BOLD, which allows mobile users, inter alia, receive and redeem rewards over mobile and reload, transfer and redeem monetary value over mobile ("BOLD") and such other mobile related application, products and services provided by Us (collectively the "Services").


As an user of the Services, whether You are accessing or attempting to access by way of internet at or by way of a mobile device, smart-phone, tablet, reader, software or any other device or method now known or to be developed in the future ("Platform"), the terms and conditions set forth below ("Terms of Use") apply to Your access to, and use of, and the download of, the Services. If You are using the Services on behalf of an entity, You hereby represent and warrant that You are authorised to accept these Terms of Use on behalf of such entity and that You and such entity agree to be held responsible to Us in the event of any violation of these Terms of Use. This website may contain links to other websites which are not in the sphere of our influence and control and We are not responsible for the contents provided thereon and cannot be held liable or deemed or presumed to be the authorised agent of other websites' operator.





1.1 Installation of BOLD: Your act of downloading, installing and using the Services implies Your agreement to these Terms of Use, where such Terms of Use is subject to change from time to time at Our sole and absolute discretion. You are reminded to review these Terms of Use each time You use the Services.


1.2 Termination: We are entitled to terminate the legal relationship with immediate effect at Our sole and absolute discretion, for any reasons which are deemed by Us as crucial and necessary or if You breach any of these Terms of Use or any of the applicable laws.




2.1 The Services: BOLD is a mobile application which provides services and functions such as mobile wallet, mobile rewards and such other services and functions which may be added from time to time.


2.2 Merchant’s Card: Upon Merchant’s participation in BOLD, We will make available a Merchant’s Card in BOLD, whereby at the discretion of You, You will be able to roll the Merchant’s Card into the Mobile Wallet (more particular defined hereunder) and thereafter load, or reload, Monetary Credits into the Merchant’s Card for the purposes of Redemption.


2.3 My Wallet: In addition to the Services set out in Clause 2.1 above, BOLD, under its "My Wallet" function, allows You to reload and transfer monetary value into respective participating Merchant’s Card in BOLD ("Said Merchant's Card"), and utilise the monetary value in the Said Merchant's Card in respective participating merchant's outlet.

  i. Reload. You may reload monetary value into the Said Merchant's Card in accordance with the pre-set value by Us in BOLD and upon choosing Your desired reload value, You may complete Your purchase via the payment gateway connected to BOLD or over the counter at Merchant’s.


ii. Transfer. You may transfer monetary value from the Said Merchant's Card to other users of BOLD in accordance with the pre-set value by Us Provided That You have existing credits in the Said Merchant's Card. After You have duly transferred credit from your Said Merchant's Card to the other user of BOLD ("Your Intended Recipient"), then (i) the balance in your Said Merchant's Card will be deducted accordingly; and (ii) the transferred credit amount will be reflected in Your Intended Recipient's Said Merchant's Card, for example and for illustration purposes only, if You choose to transfer RM 10 from Merchant ABC's Card, that RM 10 will be added into the Merchant ABC's Card in Your Intended Recipient's My Wallet.


iii. Redeem.You may utilise the monetary value in Your Merchant's Card by scanning the QR code in participating Merchant's outlet, and the balance in Your Merchant's Card will be deducted accordingly, Provided That there is credit in Your Merchant's Card. Your Merchant's Card cannot be exchanged for cash or credit balance whatsoever. All rewards and benefits are valid only within their stipulated time periods.


iv. Liability & Responsibility.The Said Merchant's Card purchased via BOLD are issued and activated by participating third-party merchants, retailers and vendors (collectively "Said Merchants"). Your purchase of each Said Merchant's Card will be governed by certain terms and conditions established by the Said Merchants. Depending on the applicable law and the promotional nature of certain Said Merchant's Card, Said Merchants may set expiration dates for such Said Merchant's Card, in addition to other restrictions and requirements. You should review and familiarize yourself with all such applicable Said Merchants' terms and conditions prior to purchasing any such cards. If you have questions regarding the applicable Said Merchants' terms and conditions, please contact the applicable Said Merchant or us. As issuers of the Said Merchant's Card, the Said Merchants (and not us and BOLD) are fully responsible for all aspects of their Said Merchant's Card programs. The Said Merchants are also responsible for any and all liabilities, damages and costs suffered by you or any other customer in connection with your purchase and use of their Said Merchant's Card. While BOLD strives to work with reputable Said Merchants, BOLD shall not have any liability whatsoever for (i) the sale of products or services to you by a Said Merchant through the use of any Said Merchant's Card; and (ii) any Said Merchant's failure to honor their own Said Merchant's Card. You will need to look solely to the Said Merchant for any remedy in connection with the foregoing issues.


v. Card Errors. We attempt to be as accurate as possible and to eliminate errors on the products that we sale; however, BOLD does not represent or warrant that any Said Merchant's Card and information about them (including the description, Said Merchant's information or pricing information) provided is accurate, complete, reliable, current or error-free. In the event of an error, in an order confirmation, in processing a Card purchase or otherwise, we reserve the right to correct such error and revise your order accordingly (including charging the correct price) or to cancel the order and refund any amount charged.


vi. Statements. You may view the transaction of Your Merchant's Card in "Inbox" in BOLD. You will not be sent with statements of itemized transactions of Your Merchant's Card. Keep your receipts and check your "Inbox" to ensure that your account balance is correct. You may contact us at for support.


2.4 Discontinuance of the Services: We reserve Our sole rights to either modify or discontinue the Services, including any of its features, at any time with or without notice to You. We shall not be held liable to You or any third party in the event We exercise such right. Any new features that augment or enhance the then-current services on this website shall also be subject to these Terms of Use.




3.1 Legal Age.: In order to use the BOLD Service; if you are an individual, you must be either (a) at least 18 years old or (b) at least 13 years old and have been authorized by your parent or guardian to use the BOLD Service. If you represent a business, you must be duly authorized to enter into this Agreement on behalf of the business. You represent that you are the owner or authorized user of the electronic device for the purposes of transacting in Bold Service and are responsible for any charges associated and/or have the bill payer's permission to use the BOLD Service to obtain or purchase or subscribe for goods or services.


3.2 Installation and Registration: To benefit from the Services, You need to install the BOLD from this website on Your Platform and register with the data required. To complete the registration, You need to enter Your valid email or phone number or any data required for the registration, and You will thereafter receive a personal identification number code. We reserve the rights at Our sole discretion to reject registration of users due to input of invalid data or other causes.


3.3 Free of Charge: You may download the BOLD from the Android MarketPlace, Apple App Store, BlackBerry App World and such other markets for applications download on Platform available from time to time, free of charge. For the avoidance of doubt, any charges for data transfer levied by Your carrier or such other third parties shall be borne by You.


3.4 Non-Exclusivity: We grant You a limited, non-exclusive, non-transferable and non-assignable right to use BOLD in the latest version including updates and other features subject to these Terms of Use. The right of using BOLD shall expire upon the termination of the legal relationship between You and Us.


3.5 Extent of Usage: You are not allowed to modify, copy, disassemble, reassemble, distribute, publish, reverse engineer, build a derivate or duplicate the application, its components, services or features. You are allowed to use BOLD only for Your own benefits and are not allowed to resell or make the application available to third parties. The use of BOLD for other commercial purposes is strictly prohibited.




4.1 Pricing Mistakes: We use our best efforts to ensure there are no mistakes in the transactions made. In the unlikely event that a pricing mistake happens, You agree that Macro Blob shall not be bound by that incorrect price, unless Your credit card, debit card or other payment method has already been charged. If a mistake is discovered and You have not been charged yet, We will let You know the correct price and You will be given the option to continue with Your purchase or reload at the correct price, or cancel it.


4.2 No responsibility: We assume no responsibility and may not be held liable for the unauthorised duplication arising from Goods and Services of BOLD and its Merchants.


4.3 Indemnity: You shall indemnify and hold Macro Blob, its directors, employees and officers harmless from and against costs, damages or claims of third parties arising from the unlawful use of Services or from Your violation of these Terms of Use.


4.4 Disclaimer & No Liability: You expressly acknowledge and agree that Your use of the Services is at Your sole risk and that the entire risk as to satisfactory quality, performance, safety, accuracy and effort is with You. To the maximum extent permitted by applicable laws, the Services are provided on "As Is" and "As Available" and "With-all-its-faults" basis, Macro Blob disclaims any and all warranties and representations, whether express, implied, oral or written, with respect to the Services and the content contained therein, including but not limited to all: (i) warranties of merchantability; (ii) warranties of fitness or suitability for any purpose, whether or not Macro Blob has knowledge of, has reason to know, has been advised or is otherwise aware of any such purpose; and (iii) warranties of non-infringement or conditions of title. Macro Blob does not warrant that the functions contained in the Services will be accurate or meet Your expectations or Your requirements, that the operation of the Services will be uninterrupted or error-free, or that any defects in the Services will be corrected. No oral or written information, guidelines or advice given by Macro Blob or our authorised representative will constitute as a warranty.


4.5 Limitation of Liability: To the extent not prohibited by law, in no event will Macro Blob be liable to You or any third party for any direct, indirect, incidental, special, consequential, exemplary, punitive or such other damages in whatsoever nature including but not limited to damages for loss of profits, loss of data, business interruption, or any other commercial damages or losses, arising out of or related to the Services and the content therein including but not limited to the rewards, Said Merchant's Card, promotions, related products and services (including but not limited to the redeemability or redemption of the products or services, gift vouchers or gift promotions), user content, third party services and/or third party materials, however caused, regardless of the theory of liability (contract, warranty, tort, including negligence whether active, passive or imputed, product liability, strict liability or such other theories) and even if Macro Blob had been advised of the possibility of such damages. Without prejudice to the foregoing, in no event shall Macro Blob's total liability, whether in contact, warranty or tort, including negligence whether active, passive or imputed, product liability, strict liability or other theory, arising out of or in connection with the use of the Services exceed the fees of the products or services or Ringgit Malaysia One Hundred Only (RM100), whichever the lower.




5.1 Personal Data: Upon completing the registration, You acknowledge and agree that Your personal data required to facilitate the use of Services or related to such purpose, will be stored, recorded, held, operated, computerised or processed by Us. You hereby consent to the processing, use, access to or otherwise handling of Your personal data in any way specified in these Terms of Use. References to personal data and any consent to personal data in these Terms of Use, include, sensitive personal data, unless We specify otherwise.


5.2 Additional Data: Further features of BOLD may require Your additional personal data including but not limited to Your National Registration Identity Card number and phone number. Entering such additional data will optional to users, and users agree to these Terms of Use by entering such data. We shall comply with all applicable laws on the protection of personal data.


5.3 Applicable Laws: The provisions of this Paragraph 5 shall apply, whether or not Personal Data Protection Act 2010 has come into force. We may revise or update this Paragraph 5 without any prior notification to You and You are advised to access to this website from time to time for any updates or revisions made. Your continued use of the Services will constitute Your acceptance of such revisions of or updates to this Paragraph 5.


5.4 Verification: You consent that in order to process Your order and to protect You and Macro Blob from fraudulent transactions, Macro Blob may provide Your personal data to third parties to perform certain verifications and to assist Us in fulfilling or facilitating the redemption or Goods & Services.


5.5 Warning: We warn that data transfer through the internet may entail security risks. Absolute secured protection of Your personal data against third parties is not possible.




6.1 These Terms of Use are valid and effective for the whole content, features or other services that are available within the scope of the Services. If You do not agree to these Terms of Use, You are not entitled to use the Services and are obliged to cease such usage of the Services immediately.


6.2 We expressly reserve our rights to adjust, change, modify or amend these Terms of Use from time to time without any prior notice to You and any such adjustment, changes, modification or amendment made will be applicable to future Goods & Services.




7.1 No Waiver: If You do not comply with these Terms of Use, and We do not take action immediately, Our delay in taking action does not constitute as a waiver of any nature whatsoever.


7.2 Events beyond Control: Neither party will be responsible for any delay or failure to comply with these Terms of Use if the delay or failure arises from any cause which is beyond its reasonable control.


7.3 Severability: If it turns out that a particular paragraph under these Terms of Use, is not enforceable, this will not affect any other terms.


7.4 Governing Laws: Except where mandatory law prescribes otherwise, these Terms of Use are construed in accordance with and shall be governed by Malaysian laws. All legal relationships between the parties arising from the use of Services shall be governed by Malaysian laws.




 By mail:


 The Troika

 Tower B Level 3

 19 Persiaran KLCC

 50450 Kuala Lumpur



 By email:



  End of Terms of Use